Introduction: A comprehensive platform for gathering, analyzing, and acting on customer feedback and research insights.
Added on: Jan 20, 2025
YOMO AI

What is YOMO AI

YOMO is an all-in-one platform designed to help businesses gather scattered customer feedback 24/7 and provide automated AI-powered customer insights. It enables companies to build and grow products that people love by capturing feedback from various sources, extracting actionable insights, and prioritizing product roadmaps based on revenue impact.

How to Use YOMO AI

  1. Capture Feedback: Collect feedback from user interviews, sales calls, support tickets, emails, Slack, surveys, and more.
  2. Extract Insights: Use AI to automatically process feedback and generate actionable insights.
  3. Prioritize Roadmaps: Hyper-prioritize trending requests and issues by customer revenue.
  4. Collaborate: Use collaborative tools like YoBoards and YoPages to streamline research and decision-making.
  5. Share Insights: Provide visibility across your organization to ensure everyone is aligned and can take action.

Use Cases of YOMO AI

YOMO is ideal for product teams, researchers, and decision-makers who need to continuously learn from their users, prioritize product features, and make data-driven decisions. It is particularly useful for companies looking to automate the tedious parts of qualitative research and focus on uncovering rich insights to build products that meet user needs.

Features of YOMO AI

  • Feedback River

    Capture 360° product feedback from various sources and continuously learn from your users to build hyper-prioritized, feedback-connected roadmaps.

  • Research Hub

    Automate the tedious parts of qualitative research with AI, saving time and uncovering hidden user motivations, problems, and needs.

  • AI Analysis

    Instantly transform product feedback into actionable product and revenue insights, uncovering trends and sentiments in real-time.

  • Collaborate

    Use collaborative whiteboards and pages to streamline research, brainstorming, and decision-making across teams.

  • YoBoards

    An online collaborative visual workspace for teams to brainstorm, ideate, plan, strategize, and drive innovation.

  • YoPages

    A collaborative knowledge base that serves as a single source of truth for your company.

FAQs from YOMO AI

1

How does YOMO capture feedback?

YOMO collects feedback with context from various sources, including user interviews, sales calls, support tickets, emails, Slack, surveys, and more.
2

What kind of insights can YOMO provide?

YOMO provides actionable insights by automatically processing feedback, uncovering trends, and linking user attributes to filter insights and understand customers better.
3

Is my data secure with YOMO?

Yes, YOMO follows strict privacy protocols. Your data is never used to train models and is secure both externally and internally.