
What is V-retail
V-Retail AI is designed to address the common issue of visitors leaving websites without making a purchase due to lack of immediate assistance. By combining human interaction with AI-powered tools, V-Retail AI enables businesses to engage with visitors in real-time, understand their interests, and provide personalized guidance. This platform aims to replicate the in-store shopping experience online, making it easier for businesses to connect with potential customers and increase conversions.
How to Use V-retail
- Spot Visitors in Real Time: Use the live dashboard to see who is browsing your website, what products they are viewing, and when they might need assistance.
- Engage Instantly: Start a conversation with any visitor via chat, video call, or remote assistance with just one click.
- Provide Remote Assistance: Navigate your website together with the visitor, offering tailored support based on their needs.
- Use AI-Powered Sales Tips: The built-in AI engine suggests what to say next or which product might best fit the customer’s needs.
- Close the Deal: Share special offers, upload documents, and apply discounts directly within the platform.
- Retarget Visitors: Automatically retarget visitors who didn’t convert using omnichannel retargeting on WhatsApp, email, SMS, and Google Ads.
Use Cases of V-retail
V-Retail AI is ideal for B2B and B2C brands looking to create personalized, memorable experiences for their website visitors. It is suitable for businesses of all sizes, from small startups to large enterprises, and can be used across various industries such as real estate, retail, and automotive. The platform helps businesses engage with visitors in real-time, provide personalized assistance, and retarget those who didn’t convert, ultimately boosting sales and customer satisfaction.
Features of V-retail
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Real-Time Visitor Insights
Track visitor journeys and gain AI-backed insights into their interests to engage them at the right time.
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AI-Powered Sales Tips
The AI suggests what to say and when, making each interaction smooth and effective.
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Guided Shopping Experience
Provide remote support to help visitors navigate your site, offering a personalized shopping experience.
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Customer Sentiment Analysis
Analyze visitor emotions during interactions to adjust your approach and create a seamless experience.
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Automated Retargeting
Send personalized messages to bring back visitors who didn’t convert, ensuring no potential sale is lost.
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Actionable User Insights
Gain valuable context on customer behavior, including which products they view most and why they leave without purchasing.
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Performance Dashboard
Review team performance and individual conversion rates with detailed insights and areas for improvement.