Introduction: Revolutionize customer research with AI-powered conversational surveys.
Added on: Jan 21, 2025
unSurvey

What is unSurvey

unSurvey transforms traditional surveys into dynamic, conversational experiences. By leveraging AI, it enables businesses to collect rich, qualitative data through human-like interactions. The platform supports multiple languages, offers built-in stimuli, and provides deep insights through conversational analytics.

How to Use unSurvey

  1. Describe your conversation in natural language, and let the AI design a flow for you.
  2. Use the no-code conversational flow editor to drag and drop topics and add logic.
  3. Engage participants with dynamic voice, video, or text conversations in over 50 languages.
  4. Analyze raw transcripts, summaries, and keyword identifications.
  5. Access conversational insights with deep-linked citations.
  6. Download structured data and pre-built visualizations.
  7. Control participation access and invitation flows.

Use Cases of unSurvey

unSurvey is ideal for businesses looking to enhance customer research by replacing traditional surveys with engaging, AI-driven conversations. It is particularly useful for understanding customer sentiment, gathering qualitative feedback, and conducting multi-lingual research.

Features of unSurvey

  • AI-curated conversation flows

    Describe your conversation in natural language, and the AI will design a flow for you.

  • Powerful no-code conversational flow editor

    Easily drag and drop topics and add logic using natural language.

  • Dynamic, human-like voice, video, and text conversations in 50+ languages

    Engage participants in their preferred language and modality.

  • Raw transcripts, summaries, and keyword identification

    Access entire transcripts, summaries, and key moments for analysis.

  • Conversational Insights with deep-linked citations

    Get real-time reports combining qualitative and quantitative insights.

  • Structured data extraction and visualization

    Download clean, structured data and pre-built visualizations.

  • Participation access controls and invitation flows

    Control who can participate in the conversation, making it anonymous or inviting specific contacts.

  • Human-like interviews

    Ask follow-up questions, probe for more detail, and clarify responses like a human interviewer.

  • Panel integration

    Manage your panel and expand it through global panel partners.

  • Multi-lingual support

    Conduct surveys in most of the world's languages without needing translation.

  • Built-in stimuli

    Include images, videos, websites, or Figma prototypes for respondents to interact with.

  • Personalization

    Personalize each respondent's experience based on profile data or previous responses.

  • The basics too

    Offer standard survey features like typed responses and closed choice questions.

FAQs from unSurvey

1

What makes unSurvey different from traditional surveys?

unSurvey uses AI to create conversational experiences that are more engaging and insightful than traditional surveys, allowing for real-time follow-up questions and multi-lingual support.
2

Can unSurvey handle multiple languages?

Yes, unSurvey supports dynamic, human-like conversations in over 50 languages, eliminating the need for manual translation.
3

How does unSurvey ensure data quality?

unSurvey provides raw transcripts, summaries, and keyword identification, along with deep-linked citations for real-time insights, ensuring high-quality data extraction and analysis.