Introduction: The AI Communication Assistant for excellence in customer service and sales.
Added on: Jan 21, 2025
Typewise

What is Typewise

Typewise is an AI-powered communication assistant designed to enhance customer service and sales interactions. It leverages advanced AI technologies to provide tailored, multilingual, and accurate communication, ensuring customer satisfaction and operational efficiency.

How to Use Typewise

  1. Integrate Typewise with your existing CRM or communication platform.
  2. Customize the AI to match your company's tone and communication guidelines.
  3. Use the AI to auto-generate responses, predict text, and optimize messages in real-time.
  4. Monitor performance and quality through the Insights Hub.

Use Cases of Typewise

Typewise is ideal for customer service teams looking to improve response times, enhance communication quality, and increase overall efficiency. It is particularly useful for businesses with high volumes of customer inquiries and those operating in multilingual environments.

Features of Typewise

  • Custom AI

    Leverage your data to deliver tailored, multilingual, and accurate communication to your customers.

  • Magic Reply

    Auto-generate email and chat responses based on past messages, knowledge base, and communication rules.

  • Text Prediction

    Auto-complete entire sentences and paragraphs in real-time.

  • Message Optimizer

    Improve conversations to match your communication standards and guidelines.

  • Real-time Translation

    Automatically translate incoming messages and responses into 26+ languages.

  • Grammar & Spelling Check

    Instantly correct grammar and spelling mistakes for flawless communication.

  • Insights Hub

    Monitor quality and performance in real-time at company, team, and agent levels.

FAQs from Typewise

1

What is Typewise?

Typewise is an AI-powered communication assistant designed to enhance customer service and sales interactions by providing tailored, multilingual, and accurate communication.
2

How does Typewise improve customer service?

Typewise improves customer service by reducing response times, enhancing communication quality, and increasing overall efficiency through AI-assisted responses and real-time translation.
3

Is Typewise GDPR compliant?

Yes, Typewise is GDPR compliant and ISO certified, ensuring full data privacy and security.