What is SupportChat
This product allows you to transform your website and document data into a ChatGPT-powered chatbot, enhancing customer service and engagement.
How to Use SupportChat
Step 1: Upload your knowledge base
Input your website URL, along with any documents you want the chatbot to know about. Then wait for the bot to finish training.
Step 2: Test your bot
Have a few conversations with your bot.
Step 3: Embed the bot on your website
Follow the embedding instructions to embed the bot on your site.
Features of SupportChat
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Multiple Data Sources and Languages
The chatbot accepts all websites and 10+ file formats as data, including pdf, doc/docx, txt, etc. It also supports 100+ languages.
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Continuous Chatbot Learning
The chatbot takes your corrections into account and updates its AI, improving over time with your guidance.
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Understand and Engage Customers
You can view all the conversations your customers have with the chatbot, be notified of new conversations, and take over the AI's role at any time.
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Easy Training
Training the bot is straightforward and can be done with just a few clicks.