
What is SiteGPT
SiteGPT is a personalized AI support chatbot designed to provide instant responses to customer inquiries. It integrates seamlessly with your website, offering 24/7 support and automating the majority of support tickets. With features like quick prompts, email summaries, and lead collection, SiteGPT enhances customer support efficiency and effectiveness.
How to Use SiteGPT
- Sync training data: Enter your URL for SiteGPT to scan, or upload files, or drop in raw text content.
- Install on your site: Embed a chatbot on as many sites as you want — your marketing site, in-app, help center… wherever.
- Learn and refine: Use real chat history to improve your chatbot by providing feedback that allows it to improve with every interaction.
Use Cases of SiteGPT
SiteGPT is ideal for businesses looking to automate customer support, reduce response times, and improve customer satisfaction. It is particularly useful for companies with high volumes of support tickets or those looking to scale their support operations without increasing headcount.
Features of SiteGPT
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Personalized Chatbot
Build a custom chatbot trained on your own content to echo your brand's voice and provide tailored responses.
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Quick Prompts
Help users start conversations with quick prompts, including frequently asked questions or questions you wish more users would ask.
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Email Summaries
Stay up to date with daily email summaries that track chatbot interactions, performance, and user behavior.
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Escalate to Human
Seamlessly transition conversations to a live agent when necessary, ensuring users always receive the best possible assistance.
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Collect Leads
Capture interested visitors' details to build a list of potential leads for follow-up.
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Functions
Automate tasks by turning natural language commands into in-app actions, allowing the chatbot to interact with other systems.