Introduction: Never miss a call from a customer.
Added on: Jan 20, 2025
Simple Phones

What is Simple Phones

Simple Phones allows you to forward your missed calls or get a new number, and we'll answer it using AI. This service ensures that your business never misses an important customer call, improving customer satisfaction and engagement.

How to Use Simple Phones

  1. Sign up for Simple Phones and provide details about your business.
  2. A starter AI agent will be generated based on your inputs.
  3. The AI agent will answer calls, book appointments, and leave messages.
  4. Customize the AI agent's behavior, language, and integrations as needed.

Features of Simple Phones

  • Inbound Calls

    Calls are answered by a customized AI voice agent that improves over time. The agent can be tweaked to enhance performance and handle edge cases.

  • Outbound Calls

    Use outbound calling to follow up with customers, stay in touch with leads, and make cold calls. The AI agent acts as your salesperson.

  • Logging

    A transparent record of all calls is maintained, including caller information, duration, and transcripts. You can also test your agent via a chat screen in your dashboard.

  • Affordable

    Plans start at $49/mo for 100 calls, suitable for various business needs. No long-term commitment is required.

  • Customization

    The AI agent can be highly customized for specific use cases, such as booking appointments, calculating mortgage payments, or answering FAQs.

  • Routing

    Calls can be routed or escalated to different numbers. Texts, emails, or webhooks can be sent to team members to alert them to specific customer needs.

  • Voices

    Choose from a variety of languages and accents for your AI agent. Adjust the timing and wording of responses to align with your brand.

  • Crawling

    Add your website or FAQ documents to your AI agent so it can answer questions about your content, in addition to handling usual tasks like booking meetings.

  • Service

    High-quality support is provided to ensure your questions are answered and agent revisions are implemented quickly and accurately.

FAQs from Simple Phones

1

How does Simple Phones work?

After signing up, you'll answer a few questions about your business to generate a starter AI agent. This agent will handle calls, book appointments, and leave messages. Customizations can be requested as needed.
2

How much does Simple Phones cost?

Simple Phones starts at $49/mo for 100 calls/mo. You can upgrade or downgrade your plan at any time without commitment.
3

How is the AI agent created?

A base agent is generated to handle calls, book appointments, and leave messages. Customizations can be requested for language, phone country code, FAQs, and advanced integrations.
4

Can I continue to use my existing business phone number?

Yes, you can forward missed calls from your existing number to the AI agent. Alternatively, you can set up your existing number to forward all calls to the AI agent.
5

Does the AI integrate with my customer management system?

Yes, the AI can integrate with popular CRMs or custom systems. It can also work with tools like Zapier to send webhooks in a structured format.
6

Is the agent able to handle complex customer inquiries?

Yes, the base agent can be enhanced with custom databases, price calculators, and more. Complex inquiries can be escalated to a team member or handled via a message.
7

What countries can I get an agent in?

Phone numbers are available in multiple countries, including the US, Canada, UK, and many others. Additional documentation may be required for certain countries.
8

What languages or accents do you support?

The AI agent supports multiple languages and accents, including English, French, German, Spanish, and more.
9

What if I cancel or go over my calls per month?

If you cancel or exceed your call limit, your phone numbers will be released. However, your AI agent will remain ready for future use.
10

Can I see a demo before signing up?

Yes, you can call the demo agent or schedule a live call with a team member to see how it works.
11

What if I still have questions?

You can use the live chat or email [email protected] for prompt and effective support.