Rep AI: Sales Concierge for eCommerce

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Introduction: Convert browsers into buyers with precise timing using Behavioral AI.
Added on: Jan 20, 2025
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Rep AI: Sales Concierge for eCommerce

What is Rep AI: Sales Concierge for eCommerce

Rep AI leverages proprietary Behavioral AI to sense when shoppers become disengaged and proactively approach them, potentially tripling conversions. The AI is developed in-house and accurately predicts drop-offs, performing 4x better than standard exit-intent pop-ups. It also includes a branded AI Concierge that guides, advises, and assists shoppers, redirecting them to product pages, checkout, and even comparing products. The AI can be trained to speak in your brand's unique voice and is multilingual.

How to Use Rep AI: Sales Concierge for eCommerce

  1. Integrate Rep AI with your Shopify store.
  2. The AI will automatically detect disengaged shoppers and engage them.
  3. Use the AI Concierge to guide shoppers through product selection, checkout, and more.
  4. Train the AI to align with your brand voice and product catalog.

Use Cases of Rep AI: Sales Concierge for eCommerce

Rep AI is designed for eCommerce businesses looking to increase conversion rates, reduce cart abandonment, and provide 24/7 customer support. It is particularly useful for Shopify stores aiming to leverage AI for sales and customer engagement.

Features of Rep AI: Sales Concierge for eCommerce

  • Proprietary Behavioral AI

    Developed in-house, this AI senses shopper disengagement and proactively engages them, potentially tripling conversions.

  • Branded AI Concierge

    A customizable AI that guides, advises, and assists shoppers, redirecting them to product pages, checkout, and more.

  • Multilingual Support

    The AI Concierge can communicate in multiple languages, including Spanish.

  • Shopify Integration

    Seamlessly integrates with Shopify to provide AI-driven sales and support.

  • AI-Generated Insights

    Provides a dashboard with AI-generated insights, tracking metrics like CVR, AOV, and sales.

FAQs from Rep AI: Sales Concierge for eCommerce

1

How does Rep AI increase conversions?
Rep AI uses Behavioral AI to detect when shoppers are disengaged and proactively engages them, often tripling conversion rates.
2

Can the AI Concierge be customized?
Yes, the AI Concierge can be trained to speak in your brand's unique voice and can be customized to align with your product catalog.
3

Is Rep AI compatible with other platforms besides Shopify?
Currently, Rep AI is optimized for Shopify, but it can integrate with other tools like Zendesk, Gorgias, and Klaviyo.