What is proto.cx
Proto AICX is a comprehensive platform designed to enhance customer experience through AI-driven solutions. It offers multilingual support, automated chatbot training, and omnichannel deployment to deliver seamless customer interactions across various industries such as financial services, healthcare, government, and transport.
How to Use proto.cx
- Sign up for a free account to get started.
- Deploy your chatbot by integrating it with your preferred channels.
- Use the unified inbox to manage bot and live conversations.
- Monitor performance and customer interactions through the analytics dashboard.
Use Cases of proto.cx
Proto AICX is used to improve customer support in local languages, automate inquiries, and enhance patient interactions in healthcare. It also supports financial consumer protection and efficient citizen service in government agencies.
Features of proto.cx
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Chatbots
Enable multilingual customer experiences with automated bot training, API integrations, and omnichannel deployment.
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Inbox
Manage bot and live conversations in a unified inbox with generative AI features to boost agent productivity.
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Livechat
Combine human agents with AI for powerful auto-tagging and enhanced communication.
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Tickets
Boost ticket resolution speed with automated categorization and assignment.
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Customers
Manage global customer profiles in the CRM with automated profile updating.
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Analytics
Monitor AICX performance with detailed analytics and insights.