Ping Parrot

AI Chatbot
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Introduction: A versatile chatbot solution for websites, supporting over 80 languages and customizable to match your brand.
Added on: Jan 21, 2025
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Ping Parrot

What is Ping Parrot

Ping Parrot is a chatbot platform designed to enhance customer interaction on websites. It supports over 80 languages and can be trained using website content or custom FAQs. The chatbot can be embedded on multiple websites and offers customization options to align with your brand identity. It also provides analytics on visitor interactions and supports human agent takeovers when needed.

How to Use Ping Parrot

  1. Sign up and create your chatbot.
  2. Train the chatbot using your website content or custom FAQs.
  3. Embed the chatbot on your website using the provided unique URL.
  4. Customize the chatbot's appearance and behavior to match your brand.
  5. Monitor conversations and analytics through the dashboard.

Use Cases of Ping Parrot

Ping Parrot is ideal for businesses looking to automate customer support, provide instant responses to visitor inquiries, and gather insights from chat interactions. It is particularly useful for multilingual websites and those requiring brand-aligned chatbot solutions.

Features of Ping Parrot

  • Multilingual Support

    Supports over 80 languages, allowing the chatbot to interact with visitors in their preferred language.

  • Customizable Widget

    Offers options to customize the chat widget's colors, name, avatar, welcome message, and question suggestions.

  • Website and FAQ Training

    Allows training the chatbot using website content or custom FAQs to improve its response accuracy.

  • Human Agent Takeover

    Enables human agents to take over conversations when the chatbot cannot answer or when a personalized response is needed.

  • Analytics and Insights

    Provides detailed analytics on chatbot interactions, including visitor location and device information.

FAQs from Ping Parrot

1

Can I train the chatbot even if I don’t have a website?
Yes, you can add your own frequently asked questions (FAQ) into the chatbot’s knowledge base.
2

How do I add the chatbot to my website?
You will receive a unique URL, which you can integrate into your website as a chat widget or link directly.
3

Can I try a demo before I sign up?
Yes, a demo chatbot is available on the Ping Parrot website for testing.
4

What type of knowledge sources can I use to train the chatbot?
You can train the chatbot using your website content or custom FAQs.
5

How long does it take to train the chatbot?
Training time depends on the amount of data provided. The chatbot can be used immediately and improves over time.
6

What if I change the content on my website after training the chatbot?
You can manually retrain the chatbot with the updated content through the dashboard.
7

Is there a free plan available?
Yes, a free plan is available with limited data and conversation capabilities.
8

Does it work even if my website is not in English?
Yes, Ping Parrot supports over 80 languages.
9

Can I customize the chatbot to match my brand?
Yes, you can customize the chat widget’s colors, name, avatar, welcome message, and question suggestions.
10

Do you save the conversations that the chatbot has with my website visitors?
Yes, all conversations are saved securely and accessible through the dashboard.
11

Can I embed my chatbot on multiple websites?
Yes, you can embed the chatbot on multiple websites at no additional cost.
12

Do you have an API for Ping Parrot?
An API is currently in development and will be available for public use soon.
13

We need a custom integration that isn’t yet supported by Ping Parrot. What should we do?
Contact us at [email protected] for custom integration and pricing plans.
14

Do you also offer human agent support if needed?
Yes, human agents can take over conversations at any time.