Numa | AI for Dealerships

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Introduction: The first AI Agent platform for dealerships designed to rescue missed calls, automate scheduling, and deliver full communication visibility.
Added on: Jan 20, 2025
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Numa | AI for Dealerships

What is Numa | AI for Dealerships

Numa is an AI Agent platform specifically designed for dealerships to enhance customer communication and operational efficiency. It automates tasks such as answering calls, scheduling appointments, and providing status updates, ensuring no customer interaction is missed. The platform integrates seamlessly with dealership management systems (DMS) to provide full visibility into customer conversations and activities.

How to Use Numa | AI for Dealerships

  1. Answer Every Call: Numa's AI Agents answer every customer call, ensuring no missed opportunities.
  2. Automate Scheduling: The platform detects customer intent and schedules appointments automatically.
  3. Provide Status Updates: Automated status updates keep customers informed and improve CSI scores.
  4. Integrate with DMS: Leverage pre-built DMS integrations for full visibility into customer interactions.

Use Cases of Numa | AI for Dealerships

Numa is ideal for dealerships looking to improve customer service, increase operational efficiency, and boost profitability. It automates repetitive tasks, allowing staff to focus on higher-value activities while ensuring every customer interaction is handled promptly and professionally.

Features of Numa | AI for Dealerships

  • Never Miss a Call

    Numa's AI Agents answer every customer call, book more repair orders (ROs), and scale customer demand without adding headcount. Smart routing and labeling ensure conversations meet dealership needs and customer priorities.

  • Automate Appointment Booking

    The platform uses AI voice technology to answer calls, detect intent, and schedule appointments automatically, streamlining the booking process.

  • Build Customer Loyalty

    Numa elevates CSI scores by providing automated status updates that impress customers, reduce the workload on service advisors, and enhance efficiency.

  • Stay on Top with DMS Integration

    Pre-built DMS integrations provide full visibility into customer conversations and live activities, enabling dealerships to turn every opportunity into action.

FAQs from Numa | AI for Dealerships

1

What is Numa?
Numa is an AI Agent platform designed for dealerships to automate customer communication tasks such as answering calls, scheduling appointments, and providing status updates.
2

How does Numa improve dealership operations?
Numa automates repetitive tasks, ensures no customer calls are missed, and provides full visibility into customer interactions, leading to improved efficiency and profitability.
3

Does Numa integrate with existing dealership systems?
Yes, Numa offers pre-built integrations with dealership management systems (DMS) for seamless operation and full visibility into customer activities.