Introduction: Nara is an AI-powered digital sales associate that helps your online store sell more and keep clients happy on all chat channels.
Added on: Jan 21, 2025
Nara

What is Nara

Nara is an AI-powered digital sales assistant designed to enhance online store performance by automating sales and customer support processes. It integrates seamlessly across various chat channels, providing 24/7 support and handling tasks such as order tracking, cancellations, and refunds. Nara aims to replicate the human touch of a physical store sales associate, offering tailored shopping advice and resolving customer issues efficiently.

How to Use Nara

  1. Share your knowledge with Nara: Choose how you want Nara to learn about your business.
  2. Nara learns from your business: Nara uses the provided content to understand your business operations.
  3. Integrate Nara into all your chat channels: Nara seamlessly integrates into platforms like CRMs, Instagram DMs, and email, providing tailored shopping advice and resolving support issues.

Use Cases of Nara

Nara is ideal for small and medium-sized businesses looking to automate their sales and customer support processes. It helps increase revenue, improve customer satisfaction, and reduce the workload on human staff by handling repetitive tasks efficiently.

Features of Nara

  • Automated actions

    Nara handles order tracking, cancellations, refunds, and other workflows from end to end, saving time for your business.

  • Omnichannel human-level support

    Nara integrates seamlessly into all your chat channels, including CRMs, Instagram DMs, and email, providing consistent support across platforms.

  • Human touch experience

    Nara offers a conversational experience similar to interacting with a helpful sales associate in a physical store, enhancing customer satisfaction.

FAQs from Nara

1

How does Nara count 'questions answered,' and what does it mean for usage?

Nara counts each customer query it resolves as a 'question answered.' This metric helps track usage and ensures you stay within your plan's limits.
2

How quickly can I set up Nara on my platforms?

Nara can be set up quickly with one-click integration into your existing chat channels, allowing you to start using it almost immediately.
3

What is Nara, and how does it enhance customer engagement?

Nara is an AI-powered digital sales assistant that automates customer support and sales processes, providing personalized shopping advice and resolving issues efficiently, thereby enhancing customer engagement.
4

Can I customize Nara to suit my specific needs and preferences?

Yes, Nara offers customization options to tailor its functionality to your business's unique needs and preferences.