Introduction: Accelerate Sales Success with AI-Enhanced Dialing
Added on: Jan 21, 2025
koncert.com

What is koncert.com

Koncert’s AI Dialer platform intelligently filters through voicemails and phone trees and connects live calls. Caller IDs are kept clean and managed for you. Local Caller IDs are automatically selected based on the prospect’s area code. Enjoy lightning-fast connects, have more conversations, and effortlessly achieve your sales goals.

How to Use koncert.com

  1. Choose the appropriate dialer for your team’s needs: AI Parallel dialer, AI Flow dialer, Agent-Assisted dialer, or Click to call dialer.
  2. Use the multi-channel sales sequencer to manage phone, email, video, and social outreach.
  3. Leverage Quick Connect for ultra-low latency connects to set meetings when calls are connected.
  4. Utilize Automated Local Presence to select local Caller IDs based on the prospect’s area code.
  5. Monitor Caller ID health with the Heat Map to ensure clean and managed Caller IDs.
  6. Analyze performance at a rep or list level to identify issues and opportunities for improvement.

Use Cases of koncert.com

Koncert is designed for B2B sales teams looking to increase their connect rates and productivity. It is particularly useful for:

  • Account Executives covering 100% of ideal customers in their target market.
  • XDR Managers training and coaching SDRs/BDRs/TDRs.
  • Chief Revenue Officers empowering sales teams to find new opportunities and shorten sales cycles.
  • Inside & Field Sales Managers increasing team productivity and tracking performance.
  • Marketing improving MQL to SQL conversion ratios.
  • Inbound teams improving speed to lead.
  • Outbound teams powering up more conversations through phone calls at scale.
  • Account-Based Sales teams identifying many personas in target accounts and connecting with them easily.

Features of koncert.com

  • Koncert Dialers

    Four sales dialers tailored for different team needs: AI Parallel dialer, AI Flow dialer, Agent-Assisted dialer, and Click to call dialer.

  • Koncert Cadence

    Multi-channel sales sequencer that manages phone, email, video, and social outreach.

  • Quick Connect

    Combines phone tech and AI in one network for ultra-low latency connects, increasing the chances of setting meetings.

  • Automated Local Presence

    Automatically selects local Caller IDs based on the prospect’s area code, improving connect rates.

  • Automated Caller ID Health

    Heat Map monitors daily usage and scans Caller IDs’ appearance in real mobile phones to ensure clean and managed Caller IDs.

  • Analytics

    Provides detailed performance analytics at a rep or list level to identify issues and opportunities for improvement.

  • Remote Coach

    Enables sales coaching at scale with live call monitoring and real-time coaching without the prospect hearing.

  • Remote Salesfloor

    Virtual Salesfloor for call blitzes or ride-alongs, improving team motivation and effectiveness.

  • Conversation Intelligence

    AI scans and detects objections, allowing managers to coach reps at scale and store specific calls in a call library.

  • Parking Lot

    Quarantines bad numbers using workflow rules, allowing reps to focus on legitimate prospects.

FAQs from koncert.com

1

What is Koncert’s AI Dialer platform?

Koncert’s AI Dialer platform is a tool designed to intelligently filter through voicemails and phone trees to connect live calls, manage Caller IDs, and improve connect rates with local presence.
2

How does Koncert improve sales productivity?

Koncert improves sales productivity by providing tools like Quick Connect, Automated Local Presence, and Analytics, which help sales teams make more connections, manage Caller IDs, and track performance effectively.
3

What are the different types of dialers available in Koncert?

Koncert offers four types of dialers: AI Parallel dialer, AI Flow dialer, Agent-Assisted dialer, and Click to call dialer, each tailored to different team needs.