Introduction: Qualify Leads and Automate Customer Support with AI-Powered Chatbot
Added on: Jan 21, 2025
Invocom

What is Invocom

Invocom is an AI-powered chatbot designed to enhance customer service and lead generation. It offers a seamless integration process, enabling businesses to engage with customers effectively. The platform combines live chat and automated interactive conversations to provide an excellent customer experience and drive sales.

How to Use Invocom

  1. Request a live demo to understand the platform.
  2. Share your specific requirements with the Invocom team.
  3. Get a customized quote for your needs.
  4. Set up your chatbot by integrating it into your website in less than 30 seconds using the provided snippet code.

Use Cases of Invocom

Invocom is ideal for businesses looking to automate customer support, qualify leads, and enhance customer engagement. It is particularly useful for companies aiming to reduce customer service costs while improving response rates and customer satisfaction.

Features of Invocom

  • AI Intent-Based Chat Flows

    Invocom conducts smart bot conversations effortlessly, handling bulk FAQs, live chats, lead gathering, and inquiries.

  • Smart ChatBot Analytics

    The platform automatically assigns conversations and tickets to available agents, ensuring efficient time management.

  • Real-Time Performance Analytics

    Provides quantitative real-time analysis for early performance detection, with reports exported in CSV format.

  • Swift Integration

    Easily build and incorporate the chat widget on your website with just a few clicks.

  • NLP Support

    Leverages natural language processing (NLP) and sentiment analysis to detect human emotions during conversations.

FAQs from Invocom

1

How to integrate the InvoCom chatbot into your website?

You can seamlessly integrate a chatbot in less than 30 seconds. All you have to do is copy-paste the snippet code and deploy them to your website.
2

How much does InvoCom cost?

InvoCom is free to use. You can see further details about the features that we are offering for free from here.
3

What features do I get with InvoCom?

You get the following features with InvoCom: Custom Bot, Robust Analytics, Ticketing system, CSV Export, Email Support, Knowledge base, Live Chat, Calendar Integration, Meeting scheduler, Admins, Tag & assign chat, Push notifications, Single team inbox, Conversations dashboard, Smart assign, Note-taking.
4

How to enable desktop notifications for InvoCom?

Sign in to your account, from the left-hand panel, choose the ‘settings’ option and select ‘notifications’ to change settings accordingly.