Introduction: Automated customer service and sales, across all channels.
Added on: Jan 21, 2025
helpix AI

What is helpix AI

helpix AI is an advanced customer service solution that communicates with customers in their preferred language using an omnichannel approach. It supports text, email, social media, live chat, Telegram, and WhatsApp, providing quick responses and driving sales with a human-like touch.

How to Use helpix AI

  1. Sign up and join the waitlist.
  2. Integrate helpix AI with your preferred communication channels.
  3. Configure the AI using the no-code setup.
  4. Let helpix AI handle customer inquiries and sales automatically.

Use Cases of helpix AI

helpix AI is ideal for startups and SMEs looking to automate customer service and sales. It enhances customer interactions by providing instant, accurate responses across multiple channels, improving customer satisfaction and operational efficiency.

Features of helpix AI

  • Seamless Knowledge Integration

    Effortlessly integrate information from diverse sources, including customer inquiries, help desk data, and public URLs. The AI continuously learns and improves over time.

  • Bridging Channels, Language, and Automation

    Engage with customers across various channels like social media, text messages, emails, and live chat. The platform adapts to customer preferences and responds in their preferred language.

  • Superior Responses with Advanced Natural Language Understanding

    Utilize a proprietary NLU model that blends natural and effective responses with an advanced understanding of customer needs, ensuring high accuracy and minimal errors.

  • Quick and Smart AI Help

    Get your support running immediately with top-notch AI that delivers the best replies quickly.

  • No Need for Humans Here

    Our technology enables fully automatic customer chats, reducing the need for human intervention.

  • Making AI Fit Just for You

    Our AI team uses technologies like LLMs, conversation data, and generative AI to cater uniquely to every customer’s needs.

FAQs from helpix AI

1

What channels does helpix AI support?

helpix AI supports text, email, social media, live chat, Telegram, and WhatsApp.
2

Is there a no-code setup?

Yes, helpix AI offers a no-code setup for easy configuration and integration.
3

How does helpix AI improve over time?

The AI continuously learns from customer inquiries, help desk data, and other sources to deliver smarter and more accurate responses.