Introduction: Transform customer feedback into actionable insights to drive revenue growth and optimize product strategy.
Added on: Jan 21, 2025
Four/Four

What is Four/Four

Four/Four is a platform designed to help businesses make smarter decisions by uncovering critical insights from customer feedback. It integrates seamlessly with tools like Jira and Productboard to provide real-time understanding of customer input, enabling teams to prioritize features, validate ideas, and align product strategy with market needs. The platform also supports various use cases across product management, marketing, sales, and customer success, ensuring comprehensive insights across all business functions.

How to Use Four/Four

  1. Connect your tools: Integrate Four/Four with your existing CRMs, meeting notetakers, and product management platforms.
  2. Upload recordings: Import meeting recordings or customer interactions to analyze.
  3. Analyze insights: Use the AI-powered analysis to identify trends, themes, and patterns in customer feedback.
  4. Prioritize actions: Convert insights into strategic priorities and actionable tasks for your team.

Use Cases of Four/Four

Four/Four supports a wide range of use cases, including:

  • Feedback analysis: Gain real-time understanding of customer input.
  • Feature prioritization: Convert customer insights into strategic priorities.
  • Customization management: Discover common customizations to transform into features.
  • Idea validation: Validate new features with customer insights.
  • Interview recording: Automatically capture every customer interaction.
  • User research planning: Plan user research using existing insights.
  • Market segmentation: Understand market segment needs and tailor strategies.
  • Tailored marketing content: Generate personalized marketing messages.
  • Case study creation: Craft compelling case studies using customer history.
  • Outbound message personalization: Enhance outbound communications with insights.
  • Predictive insights for cold prospects: Engage cold prospects effectively with data-driven strategies.
  • Tailored customer enablement: Provide personalized support and resources to clients.

Features of Four/Four

  • Feedback Analysis

    Real-time understanding of customer input with seamless integrations into tools like Jira and Productboard.

  • Feature Prioritization

    Convert customer insights into strategic priorities, ensuring your team focuses on features that matter most.

  • Customization Management

    Discover common customizations to transform into features, aligning your product with user needs.

  • Idea Validation

    Validate new features with customer insights to ensure they resonate and drive success.

  • Interview Recording

    Automatically capture every customer interaction, ensuring no detail is missed.

  • User Research Planning

    Use existing insights to plan user research, identifying the right people for the best quality interview results.

  • Market Segmentation

    Understand your market segment's pains and needs, and tailor your strategies accordingly.

  • Tailored Marketing Content

    Generate personalized marketing content using AI, combining your brand voice with customer insights.

  • Case Study Creation

    Craft compelling case studies using customer history and context to highlight success stories.

  • Outbound Message Personalization

    Enhance outbound communications by using insights to craft messages that resonate with each prospect.

  • Predictive Insights for Cold Prospects

    Equip your sales team with predictive insights to engage cold prospects effectively.

  • Tailored Customer Enablement

    Empower customer success teams to provide personalized support and resources to clients.

FAQs from Four/Four

1

What is Four/Four?

Four/Four is a platform that helps businesses analyze customer feedback to drive revenue growth and optimize product strategy.
2

How does Four/Four integrate with other tools?

Four/Four integrates with various CRMs, meeting notetakers, product management platforms, and productivity apps to provide comprehensive insights.
3

What are the pricing plans for Four/Four?

Four/Four offers three pricing plans: AI Analyst (£99/month), AI Researcher (£199/month), and Enterprise (custom pricing).