What is Feedback Rivers
Feedback Rivers is a customer feedback platform that combines all your feedback sources into one place. It helps you get closer to your customers by building the habit of listening to them. The platform allows you to analyze and act on feedback to improve your product and customer experience.
How to Use Feedback Rivers
- Sign up for a free trial on the Feedback Rivers website.
- Integrate Feedback Rivers with your existing tools such as customer service tools, NPS tools, user feedback tools, and more.
- Use the platform to gather and analyze customer feedback.
- Act on the insights provided to improve your product and customer experience.
Use Cases of Feedback Rivers
Feedback Rivers is ideal for companies looking to centralize and analyze customer feedback from multiple sources. It is particularly useful for teams that want to make feedback visible and actionable across the organization, improving product development and customer satisfaction.
Features of Feedback Rivers
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Integration with your tools
Feedback Rivers integrates with a wide range of tools including customer service tools, NPS tools, user feedback tools, app reviews, review aggregators, and survey tools.
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Stay close to your customers
The platform forwards all your feedback to Slack channels, making it visible and transparent to your team in one place.
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AI-powered feedback insights
Feedback Rivers uses AI to help you understand customer feedback, track product performance over time, and identify areas for improvement.
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All your feedback in one place
A feedback river gives you access to all your feedback, easily accessible and just where you would expect it to be. No more time spent logging into different platforms.
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Powerful integrations
Feedback Rivers integrates with all the tools you're already using. No coding or technical skills required.
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Analyze feedback with AI
Understand how your product is performing over time and what are the main takeaways from your customer feedback.