What is eesel AI
eesel AI provides a suite of AI-powered tools designed to enhance support and sales operations. The platform includes Helpdesk AI, Teammate AI, and Livechat AI, each tailored to specific use cases such as drafting replies, answering team questions, and engaging with customers on websites or apps. With over 100+ integrations, eesel AI can be trained on various content sources and seamlessly integrated into existing workflows.
How to Use eesel AI
- Train the AI: Upload your documents, help center content, or past tickets to train the AI.
- Integrate: Plug the AI into your helpdesk, Slack, Teams, or website with a single click.
- Interact: Use the AI to draft replies, answer questions, or handle live chats.
- Customize: Adjust the AI's behavior, appearance, and escalation rules to fit your needs.
Use Cases of eesel AI
eesel AI is ideal for businesses looking to streamline support and sales operations. It can handle Tier 1 support tickets, provide instant answers to team questions, and engage with customers through live chat. The AI can be trained on company-specific content, ensuring accurate and context-aware responses.
Features of eesel AI
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Plug into any helpdesk
Seamlessly integrate the AI with your existing helpdesk system.
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AI Copilot or Agent
Use the AI to draft replies or fully automate Tier 1 support.
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Train on any content
Teach the AI using your tickets, help center, and documentation.
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Chat where you work
Interact with the AI directly in Slack, Teams, or your browser.
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Private and secure
Ensure data privacy with no external use of your information.
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Escalate as needed
Automatically hand off complex queries to human agents.
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Full control
Customize the AI's appearance and response style.