What is Desku
Desku provides customer service software with live chat, ticketing, and AI chatbot automation, integrating seamlessly with social media and e-commerce platforms for unified, efficient support. Trusted by 500+ brands, Desku helps businesses increase lead conversion, deliver exceptional support, and boost revenue with advanced AI-powered solutions.
How to Use Desku
- Automate Responses: Use the AI chatbot to handle common customer queries, freeing up your team for more complex issues.
- Live Chat: Utilize the live chat feature for instant, real-time communication with customers.
- Knowledge Base: Empower customers with self-service options by creating a comprehensive knowledge base.
- AI Co-Pilot: Deploy the AI Co-Pilot to instantly answer tickets, perform actions, and match your brand’s tone of voice.
Use Cases of Desku
Desku is ideal for businesses looking to streamline customer service operations across multiple channels. It is particularly useful for e-commerce platforms, social media management, and any business that requires real-time customer interaction and support automation.
Features of Desku
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Eva AI For Customers
Increase lead conversion and deliver exceptional support with AI-powered customer service solutions.
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AI Co-Pilot For Teams
A fully autonomous AI agent that can instantly answer tickets, perform actions, and match your brand’s tone of voice.
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Live Chat Feature
Instant, real-time communication with customers to boost engagement and provide a seamless experience.
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No Code AI Chatbot Builder
A 24/7 available, no-code, drag-and-drop AI chatbot builder for effortless interaction automation.
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Knowledge Base Creation
Equip customers with relevant information for self-service, reducing queries by 40%.