
What is crafter.ai
Crafter.ai is an AI agents building platform designed for small and medium-sized enterprises (SMEs). It enables users to create AI agents by integrating Large Language Models (LLMs), Retrieval-Augmented Generation (RAG) technology, and conversation design. The platform is no-code, allowing users to develop chatbots and AI agents without writing code or crafting complex prompts.
How to Use crafter.ai
- Create AI Agents: Use the platform to design AI agents tailored to your business needs.
- Integrate APIs: Connect Crafter.ai with your existing systems via RESTful APIs for seamless omnichannel experiences.
- Monitor Performance: Utilize the analytics dashboard to track conversational data and optimize AI agent performance.
- Human-in-the-Loop: Enable human intervention when necessary using the handover dashboard for continuous control over conversations.
Use Cases of crafter.ai
Crafter.ai is ideal for businesses looking to automate customer interactions, reduce contact center costs, and improve customer engagement. It supports use cases such as customer service, HR onboarding, sales lead generation, and digital marketing campaigns.
Features of crafter.ai
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No Code Development
Build AI agents without writing code or creating complex prompts.
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LLM Integration
Leverage Large Language Models for automated response generation and knowledge base creation.
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RAG Technology
Enable AI agents to answer questions based on your internal documents.
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Multilingual Support
Create AI agents capable of responding in multiple languages.
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API Integration
Integrate with systems like WhatsApp, CRM, ERP, and ecommerce platforms for personalized omnichannel experiences.
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Analytics Dashboard
Monitor and optimize AI agent performance using conversational data.
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Human-in-the-Loop
Facilitate human intervention when needed, ensuring continuous control over AI interactions.