Answering AI

AI Voice Assistants AI Interview Assistant
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Introduction: AI that answers your phone calls 24/7, providing a seamless experience for your customers.
Added on: Jan 21, 2025
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Answering AI

What is Answering AI

Answering AI is a cutting-edge service that leverages OpenAI's GPT-4o technology to answer your phone calls. It allows businesses to connect a powerful AI model to their phone system in minutes, without any coding required. The service supports worldwide coverage, language switching, and fast responses, making it ideal for businesses of all types.

How to Use Answering AI

  1. Sign up for a free trial on the Answering AI dashboard.
  2. Follow the step-by-step wizard to connect OpenAI and Twilio.
  3. Craft a starting prompt to define the behavior of your AI receptionist.
  4. Call the assistant to test the setup.
  5. Customize the prompt further to fit your business tone or brand voice.

Use Cases of Answering AI

Answering AI is suitable for small businesses, law offices, online stores, dental practices, agencies, SaaS websites, barber shops, event producers, and more. It provides a reliable and easy-to-use solution for handling inbound calls, ensuring that your customers receive prompt and accurate responses.

Features of Answering AI

  • Cutting-edge AI

    Powered by GPT-4o, the service leverages OpenAI's technology including TTS, STT, and LLM without requiring any coding.

  • Worldwide coverage

    Connect local and mobile voice-capable phone numbers around the world from the Answering AI dashboard.

  • Language switching

    Callers can switch languages mid-conversation without any hiccup, ensuring a smooth communication experience.

  • Fast Responses

    Experience responses in as fast as 500ms, enabling lifelike and snappy conversations with your AI receptionist.

  • Simple prompting

    Just like ChatGPT, you can prompt the behavior of your AI receptionist using a text prompt, offering flexibility and ease of use.

  • External actions

    Fetch external data easily by defining the external services to connect to in your prompt, enabling seamless integration with other systems.

FAQs from Answering AI

1

How easy is it to set up, really?
Setting up Answering AI is quite easy. You will be guided through a step-by-step wizard that asks for basic information, connects OpenAI and Twilio, and crafts a starting prompt. Most users can set up the full system in less than two minutes.
2

Do I require an account in Twilio and OpenAI?
No, you no longer need separate accounts in Twilio and OpenAI. Answering AI provides the easiest way to have your own phone answering AI system.
3

Is Answering AI a phone service?
No, Answering AI is not a phone service. It provides the technical platform to connect to the latest AI models and offer exceptional phone answering to your callers through them. It is designed for inbound calling only.
4

What models are supported?
Answering AI currently supports GPT-4o, the flagship model from OpenAI, along with OpenAI's STT (Whisper) and TTS models for realistic and accurate conversations.
5

Does Answering AI connect to my software?
If your software has a REST API, Answering AI can connect to it. You can include the information to connect to your external service in your prompt, enabling GET, POST, PATCH, and other requests.
6

Can I customize the tone and personality of my AI phone agent?
Yes, you can customize the tone and personality of your AI phone agent through customizable prompts. You can also choose from various TTS voices provided by OpenAI to match your desired vocal tone and style.
7

How do monthly minutes work?
Each plan includes a set amount of minutes every month, which are included in the price of the plan. These minutes do not roll over. You can enable Auto-recharge to use additional minutes at the plan's specified rate.
8

What happens if I run out of minutes?
You can activate auto-recharge to charge a new block of $30 automatically once your account reaches less than $10 minutes available. Additional minutes are billed at the plan's specified rate.
9

What are your payment options?
Payments can be made using credit or debit cards, and PayPal. Your billing cycle starts on the day of your first payment and renews monthly.
10

Can I test the service before committing to a plan?
Yes, you can start a free trial to test the service. Once the trial ends, you will be automatically placed on the Solo Business Plan. You can cancel the trial at any time or upgrade to a plan early.
11

Do I have control of what my AI is doing?
Yes, Answering AI provides a detailed call log with call recording and information about each interaction, allowing you to track usage and analyze performance.
12

What happens if my AI phone agent makes a mistake?
Due to limitations in GPT technology, it's not possible to provide 100% accurate information all the time. However, you can minimize errors by creating effective prompts and fetching updated information from web resources.
13

How secure is my data with Answering AI?
Your data security is a top priority. Answering AI complies with industry-standard security practices and does not use your data for training any models.