008

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Introduction: Enhance your VoIP experience with the most intelligent open-source softphone.
Added on: Jan 20, 2025
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008

What is 008

008 Agent is an open-source, event-driven, and AI-powered softphone designed to simplify and enhance your communication process. It allows you to make calls effortlessly, log call events and interactions, and transfer call data to your preferred CRMs and tools. With advanced AI capabilities like speech-to-text, sentiment analysis, summarization, and programmable conversational agents, 008 Agent transforms your communication into an intelligent, data-driven experience.

How to Use 008

  1. Install the Softphone: Download and install the 008 Agent softphone from the provided link.
  2. Make Calls: Use the softphone to make calls effortlessly.
  3. Log Events: Automatically log call events and interactions.
  4. Integrate with CRMs: Push call data to your favorite CRMs and tools for actionable insights.
  5. Utilize AI Features: Leverage AI capabilities like speech-to-text, sentiment analysis, and summarization to enhance your communication.

Use Cases of 008

008 Agent is ideal for businesses and individuals looking to streamline their communication processes. It is particularly useful for call centers, customer support teams, and sales teams who need to track and analyze call data for better decision-making and productivity.

Features of 008

  • Open Source

    Our technology is transparent, customizable, and built by a collaborative community.

  • Event-Driven

    Every interaction is captured and processed, allowing you to harness the latest information.

  • Artificial Intelligence

    008 AI can analyze and comprehend conversations, providing valuable insights.

  • Integrations

    Designed to connect with your favorite third-party apps for seamless integration.

  • Speech to Text

    Transcribes your calls into text, logs and accesses everything your agents or customers said, and exports it easily and automatically into your CRM or other tools.

  • Sentiment Analysis

    Understands how caller sentiment evolved throughout the call, gains insights into user’s behavioral patterns, and optimizes your agents’ call scripts.

  • Summarization

    Condenses and summarizes information, giving you the key insights you need at a glance.

  • Programmable Conversational Agent

    Allows you to craft tailored interactions that cater to your unique needs using cutting-edge LLMs like ChatGPT.

FAQs from 008

1

What is 008 Agent?
008 Agent is an open-source, event-driven, and AI-powered softphone designed to enhance your VoIP experience by simplifying communication and providing advanced AI capabilities.
2

How does 008 Agent integrate with CRMs?
008 Agent is designed to seamlessly integrate with your favorite CRMs and tools, allowing you to push call data for actionable insights.
3

What AI features does 008 Agent offer?
008 Agent offers AI features like speech-to-text, sentiment analysis, summarization, and programmable conversational agents to enhance your communication experience.